For reasons which I’m not entirely sure, I pay for Ign Insider at ign.com, a subscription for which I get the privilege of higher resolution videos, less ads and other miscellany. The stupidity of ign is that I still see the ads. Even in specific places where I’m not supposed to, like interstitials. I also get a very annoying “feature” where the ad on the front page of ign just sits there floating over the content where it’s clearly not supposed to be, blocking everything I’d want to see.
I emailed posted to the forum filled out their stupid web form for customer service, complete with multiple screenshots of this in action. Their response? Clear your cookies and upgrade to IE7. I did both, and sent another additional screenshot of the exact same thing in IE7, and they basically brushed me off saying it was a problem on my end, despite the fact that I’ve seen it on three different computers, three different platforms, with about 8 different browsers. Then they closed the ticket and that was that. So I did what any good nerd would do.
I wrote a greasemonkey script that completely eliminates the ad from the page.
Workaround or no workaround, with customer “service” like that, they don’t deserve your money. Just my 0.02.
oh greasemonkey, what can’t you do?